Who Does Marketing Report To? CRO? CFO? Sales?

Where should business marketing report?

There is no easy answer when it comes to the age-old question of who marketing should report to within a company. There are some different options, each with its own set of pros and cons. Ultimately, it is up to the CEO to decide which structure is best for the company as a whole. 

However, there are a few general guidelines that can be followed to ensure that marketing is best positioned to achieve its objectives.

One common structure is for marketing to report directly to the CEO. This can be an effective arrangement, particularly if the business is small and CEO is heavily involved in the day-to-day operations of the business. In this scenario, the CEO can provide direct oversight of marketing activities and ensure that they align with the overall strategy of the company. 

This arrangement can also be beneficial if there is no CMO (Chief Marketing Officer) present within the organization. In this case, the CEO can act as the de facto CMO, providing guidance and direction to the marketing team.

Another option is for marketing to report to the CFO (Chief Financial Officer). This can be advantageous as it provides a clear line of accountability and responsibility between marketing and finance. It also ensures that marketing activities are aligned with the financial objectives of the company. However, this arrangement can also create a layer of bureaucracy between marketing and the CEO, which can hinder decision-making and lead to inefficiencies.

The best structure for marketing departments will vary from company to company. Ultimately, it is up to the CEO to decide which reporting structure will work best for the organization. However, there are a few general guidelines that should be followed to ensure that marketing is best positioned to achieve its objectives.

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Should Marketing Report to Sales?

Whether marketing should report to sales or not is a hotly debated topic. There are pros and cons to both arrangements, and the best answer may depend on the specific circumstances of the company in question.

On the one hand, some argue that marketing should report to sales. The logic here is that sales are the ultimate goal of marketing, so it makes sense for the two departments to be aligned. 

In addition, this arrangement can help to ensure that marketing campaigns are properly targeted and executed, since they will be overseen by people with first-hand knowledge of the market and the customers. But what would a sales-leaning CRO decide when hiring? One more sales rep or more marketing budget? The likely answer is one more sales rep. Thus defaulting to sales thinking when it comes to critical marketing decisions. This can be a recipe for disaster.

On the other hand, others contend that marketing should not report to sales. The argument here is that marketing is its own distinct discipline, with its own goals and objectives. As such, it should have its own dedicated departmental head, who reports directly to the CEO or CFO. This arrangement will help to ensure that marketing has the autonomy it needs to effectively do its job.

The truth is, there is no definitive answer as to whether marketing should or should not report to sales. Ultimately, it depends on the specific needs of the company in question.

Why Marketing reporting to CRO is a bad idea. 

When it comes to who marketing reports to, there is no one-size-fits-all answer. It depends on the company’s organizational structure and the specific needs of the marketing department. However, there is one arrangement that is generally seen as problematic: marketing reporting to the Chief Revenue Officer (CRO).

There are a few reasons why this arrangement can create problems. First, it can create a layer of bureaucracy between marketing and the CEO. The CRO is typically focused on top-line growth (or sales), while the marketing department is more concerned with brand building and customer acquisition. This can lead to tension between the two departments, with the CRO pushing for short-term gains and the marketing team resisting in favor of long-term planning.

Second, this arrangement can also lead to conflict between the sales and marketing departments. The sales team is typically focused on generating revenue, while the marketing department is more concerned with creating awareness and demand. If marketing reports to the CRO, it’s easy for sales to view them as competition rather than allies. This can also lead to budget cuts for marketing and pushed into sales.

Finally, this arrangement can limit the marketing department’s ability to have a strategic impact on the business. If marketing reports to the CRO, they may be too focused on operational details and not have enough time to think about long-term strategy.

Another thing to note is, by having marketing report to the CRO, the CEO sidesteps:

  • Taking control of the brand’s narrative and story
  • A connection to the market and customers
  • Understanding and balancing the investment in sales and marketing
  • Providing marketing with the necessary funding

Ultimately, whether or not marketing should report to the CRO depends on the specific needs of the company. If there is a clear line of communication between the CEO and the CRO, and if both departments can work together effectively, then this arrangement can work well. 

There are a few Rockstar CROs who can lead both, but that’s a minority. If there is tension between the two departments or if the sales and marketing teams are in conflict, it will be better for marketing to report directly to the CEO.

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Why you should have a CMO and why marketing should report to him

As a business grows, it becomes more and more difficult to keep track of all the moving parts. That’s why it’s important to have a C-suite executive specifically devoted to marketing. The CMO is responsible for formulating and executing the marketing strategy, and he or she should have a deep understanding of both the creative and analytical aspects of marketing. 

CMO reports to the CEO, which is fitting because the marketing department has a big impact on the company’s bottom line. The CMO is also responsible for maintaining relationships with key stakeholders, such as customers, partners, and vendors. A well-functioning marketing department should be able to generate leads, convert those leads into customers, and then nurture those customers into loyal brand advocates. 

To do this effectively, the CMO needs to have a strong team of marketing professionals working under him or her. This team should include specialists in various areas such as market research, copywriting, web design, SEO, and PPC. The CMO should also be working closely with the sales team to ensure that leads are being followed up on and that customers are being adequately taken care of. Marketing and sales need to be aligned for a company to be successful. 

If you’re not sure whether or not your company needs a CMO, ask yourself if your marketing efforts are currently cohesive and effective. If they’re not, then it’s time to bring in someone who can help take your marketing to the next level.

Why Marketing should directly report to CEO if a CMO is not present.

The role of marketing is to create demand for a company’s products or services. Marketing is responsible for driving sales and growth. Because of this, marketing should be considered a Revenue Center, not a Cost Center.

If a company does not have a Chief Marketing Officer (CMO), marketing should report directly to the Chief Executive Officer (CEO). The CEO is ultimately responsible for branding and growth. By having marketing report directly to the CEO, marketing will have a seat at the table when it comes to making decisions about the direction of the company.

Some people may argue that marketing should report to the Chief Financial Officer (CFO) because marketing spending needs to be closely monitored and controlled. However, the CFO is focused on maximizing shareholder value and may not have the same focus on driving sales and growth.

Others may argue that marketing should report to the Chief Revenue Officer (CRO). However, the CRO is focused on revenue generation and may not have the same focus on brand building and customer acquisition.

The bottom line is that if a company does not have a CMO, marketing should report directly to the CEO. The CEO is ultimately responsible for sales and growth and will be able to provide the necessary guidance and oversight to ensure that marketing is effective in achieving its goals.

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Why having the correct structure for marketing reporting is a must

With the ever-changing landscape of marketing, it’s more important than ever to have a clear and concise reporting structure in place. Marketing departments are often asked to justify their Spend, whether that be to the CRO, CFO, or Sales Director. Having a clear understanding of where marketing sits in the organizational structure will ensure that communication is clear and concise and that everyone is on the same page.

A well-structured marketing team will have a reporting structure in place that ensures everyone knows who they report to and what their KPIs are. This helps to keep the team focused and accountable and ensures that all members are working towards the same objectives. It also allows for easy identification of any areas where there may be duplication of effort or where processes could be streamlined. 

An effective marketing reporting structure will also help to improve decision-making within the team. By having a clear understanding of who is responsible for what, decisions can be made quickly and efficiently without having to wait for input from multiple people. This can help to improve the speed and effectiveness of marketing campaigns, as well as reduce the chances of errors or oversights. 

Ultimately, having a correctly structured marketing team is essential for any organization that wants to be successful in today’s competitive marketplace. By having a clear understanding of roles and responsibilities, as well as efficient decision-making, organizations can ensure that their marketing efforts are aligned with their business goals and that they are getting the most return on investment.

The Best Structure for Marketing Departments

As the role of marketing continues to evolve, so does the question of who marketing reports to within an organization. The answer is not always clear-cut, as there are several different ways to structure a marketing department.

One common structure is for marketing to report to the Chief Revenue Officer (CRO). In this setup, marketing is focused on generating leads and sales-qualified opportunities that can be handed off to sales. This structure works well if marketing is primarily responsible for demand generation and if there is a clear line between marketing and sales.

Another common structure is for marketing to report to the CEO or CMO. In this case, marketing is seen as a more strategic function that supports the overall financial goals of the organization. This type of setup often works well for companies that are looking for a larger picture and building brand reputation.

Ultimately, there is no one right answer when it comes to who marketing should report to. The best structure depends on the Executive you have, their expertise, along with specific needs and goals of the organization. However, that being said we do feel, marketing reporting directly to CEO or via CMO is a much better structure in general.

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What should a monthly marketing report include?

There is no one-size-fits-all answer to the question of what a monthly marketing report should include. However, some key elements should be included in any report to provide decision-makers with the most relevant and actionable information possible. 

At a minimum, a monthly marketing report should include data on website traffic, leads generated, conversion rates, and ROI. Additionally, it is also helpful to include information on the ongoing performance of any ongoing campaigns, as well as any new initiatives that have been launched since the last report. 

Finally, a monthly marketing report should also include a brief summary of the key takeaways and recommendations for future action. This summary should be based on an analysis of the data included in the report and should be written in such a way that it is clear and concise.

Goals for the current marketing drive should be included in the monthly marketing report

The goal of the current marketing drive should be to increase brand awareness and purchase consideration among potential customers. To do this, the marketing team should focus on creating and executing high-quality campaigns that generate a lot of online and offline exposure for the company and its products. 

Additionally, the team should work to create targeted content that speaks to the needs and desires of potential customers. Finally, they should track metrics closely to assess the performance of their campaigns and make necessary adjustments to improve results.

Goal objectives might include items like:

  • Monthly or yearly earnings
  • Sources of monthly traffic to your website (bonus: break it out by source of traffic)
  • Your customer satisfaction (CSAT) rating
  • The number of leads you generate each month.
  • Your new lead to new customer conversion rate

Website analytics for the current marketing drive should be included in the monthly marketing report

To track the success of our current marketing drive, we need to closely monitor website analytics. This data will give us insights into how our marketing is performing and whether or not we are achieving our desired results. Website analytics can be very helpful in determining which marketing tactics are working and which ones are not. 

By closely examining this data, we can make adjustments to our marketing strategy to better achieve our goals. Some of the things we will look at include site traffic, conversion rates, and bounce rates. We will also track where our website visitors are coming from and what they do once they arrive on our site. All of this data will help us to better understand how our marketing is performing and make necessary changes if needed.

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Email marketing data for the current marketing drive

Email marketing data is one of the most important pieces of information that a company can use to measure the success of its marketing campaigns. It can provide insights into what works and what doesn’t, helping to improve future campaigns.

There are several different ways to collect email marketing data, but one of the most effective is through the use of campaign tracking codes. These codes can be added to each email that is sent out, allowing you to track who opens the email, clicks on any links, and forwards or replies to the message.

This data can then be used to improve future email marketing campaigns in many ways. For example, if you see that a particular type of email performs well with a certain audience but not others, you can tailor your future emails to be more focused on that audience. Or, if you notice that people who open your emails tend to click on certain types of links more than others, you can include more of those types of links in future emails.

Email marketing data informs your business of:

  • How is your outreach going?
  • What messages are getting through?
  • Interested contacts
  • Products and services in high demand

In short, email marketing data is an essential tool for any company that wants to make the most of its email marketing campaigns. By tracking who opens and clicks on your emails, you can learn what works and what doesn’t, and use that information to improve future campaigns.

Leads and customers for the current marketing drive

The marketing team is responsible for generating leads and customers for the current marketing drive. They work closely with the sales team to identify potential customers and then create targeted marketing campaigns to reach them. The goal is to generate as many leads and customers as possible so that the sales team can close more deals and reach the company’s sales goals.

To do this, the marketing team needs to have a good understanding of who their target audience is and what they are interested in. They also need to create compelling messages that will persuade potential customers to take action. Once they have generated a list of leads, they need to track their progress and success so that they can adjust their strategies as needed.

Explanations of the numbers for the current marketing drive should be included in the monthly marketing report

The numbers for the current marketing drive should be included in the monthly marketing report to track the progress of the campaign. Marketing reports should also include explanations of any changes in numbers from the previous reporting period. 

For example, if there was a decrease in sales, the marketing team should explain what possible causes there could have been for this decrease. If there was an increase in web traffic, the team should explain what made this happen and whether or not it is sustainable.

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Social media data for the current marketing drive

As the use of social media has become increasingly prevalent, so too has the use of social media data to inform marketing decisions. In fact, social media data is now used by many businesses as a key metric to measure the success of their marketing campaigns. 

While there are many benefits to using social media data, one of the most important is that it can help businesses to identify and target their audience more effectively. By understanding who is talking about your brand and what they are saying, you can tailor your marketing messages to appeal to them more directly. In addition, social media data can also be used to track the performance of your marketing campaigns. 

By monitoring how often your posts are shared or liked, you can get a better idea of which aspects of your campaign are most successful and adjust your approach accordingly. So, who does marketing report to when it comes to social media data? The answer is likely to vary from business to business, but it is generally agreed that the marketing team should have access to this information to make informed decisions about future campaigns.

Conclusion

There is no one answer to the question of who marketing should report to. The most important thing is to have the correct structure in place for your marketing department so that it can function effectively. 

If you have a CMO, then marketing should report to him. If you don’t have a CMO, then marketing should report directly to the CEO. Having the correct structure in place is a must to ensure that your marketing department can function effectively and reach its goals.